# Support

> Help with your Dotless account and workspace, including what to send so a request can be answered on the first reply.

Canonical: https://www.dotless.co/support

## Contact support

Email support@dotless.co from the address connected to your Dotless account. We will review your request and reply by email.

## What to include

- the email address on your Dotless account;
- your workspace name and the affected feature;
- the approximate date, time, and timezone of the issue;
- what you expected and what happened instead; and
- a screenshot or visible reference ID, if available.

Never send passwords, OAuth codes, access tokens, client secrets, or complete payment-card details.

## Common issues

For quick checks covering searches, contact enrichment, connected mailboxes, outreach, billing, websites, and CRM integrations, visit the troubleshooting guide.

## Security, privacy, and legal requests

Please use our security reporting guidance for vulnerabilities. Privacy rights requests and business-contact corrections are explained in the Privacy Policy and Business Contact Privacy notice.