Terms of Service

1. Acceptance of Terms

By accessing or using Dotless ("the Service"), operated by Dotless ("we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

Dotless is a sales outreach platform that helps freelancers and agencies discover local businesses, generate personalized cold emails, and manage multi-step email sequences. The Service integrates with third-party providers including Google Maps, Gmail, and AI email generation services.

3. Account Registration

You must provide accurate, complete information when creating an account. You are responsible for maintaining the security of your account credentials and for all activity under your account. You must be at least 18 years old to use the Service.

4. Acceptable Use

You agree not to:

• Send unsolicited bulk email (spam) or violate the CAN-SPAM Act, GDPR, or any applicable anti-spam legislation
• Use the Service to harass, threaten, or deceive recipients
• Misrepresent your identity or affiliation in outreach emails
• Exceed rate limits or attempt to circumvent sending caps
• Scrape, reverse-engineer, or redistribute data obtained through the Service
• Use the Service for any unlawful purpose

We reserve the right to suspend or terminate accounts that violate these terms without notice.

5. Email Sending & Compliance

You are solely responsible for the content of emails sent through the Service and for compliance with all applicable laws. The Service includes unsubscribe functionality in outreach emails. You must honor all unsubscribe requests. We maintain a suppression list to prevent sending to recipients who have opted out.

6. Gmail Integration

The Service sends emails through your connected Gmail account using OAuth. We do not store your Gmail password. You authorize us to send emails on your behalf when you connect your account. You may revoke this access at any time through your Google account settings or the Dotless settings page.

7. AI-Generated Content

Email drafts may be generated using artificial intelligence. You are responsible for reviewing all AI-generated content before sending. We do not guarantee the accuracy, appropriateness, or effectiveness of AI-generated emails.

8. Intellectual Property

The Service, including its design, code, and branding, is the property of Dotless. You retain ownership of your data, templates, and content created through the Service.

9. Payment & Billing

Paid plans are billed on a recurring basis. You authorize us to charge your payment method on file. You may cancel at any time; cancellation takes effect at the end of the current billing period. Refunds are issued at our discretion.

10. Limitation of Liability

The Service is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the Service, including but not limited to lost revenue, email deliverability issues, or account suspensions by third-party providers.

11. Termination

We may suspend or terminate your access at any time for violations of these terms. Upon termination, your right to use the Service ceases immediately. You may request export of your data within 30 days of termination.

12. Changes to Terms

We may update these terms at any time. Continued use of the Service after changes constitutes acceptance. We will notify users of material changes via email or in-app notification.

13. Contact

For questions about these terms, contact us at support@dotless.co.